Does your Org have an SDLC Coach?

Call them a coach, a mentor or even a SDLC therapist, but either way you need one.

Their role is to help improve the process and improve how people do their roles in the process.
In my private lexicon, I define these roles in the following unscientific way:
  • Coach - on the sidelines and helping to call the plays. Swaps in the right people at different times
  • Mentor - works in a one on one capacity with resources. May do as well as help others to do, in a hands on way.
  • Therapist - somebody that sits with a resource and a/or a team and does sort of talk therapy. Things like a Sprint Retrospective are talk therapy sorts of activities.
I think you may not understand the value of a person or several persons (larger organizations)playing this role brings.

Thing they can do:
  • Identify misunderstandings in the team members understand of the SDLC and their role
  • Identify wasted efforts in the SDLC by seeing the day to day activities and asking resources for things they see as wasted effort
  • Help resources to better manage their tasks and the quality of their work. Reduce the stress and unhappiness of a resource by being a cheerleader (maybe that's a fourth role)
  • Help identify training needs for people on  the team by seeing how the better performers do versus the lower performers doing the same tasks/activities.
  • Help refine and optimize tthe SDLC  as the org changes, project changes, team changes. As a team becomes better at a SDLC like Scrum, they no longer need "crutches" that they might have needed to begin with. They may need more sophisticated tools than they could initial handle


Now the big question: 
        WHERE DO I GET ONE OF THESE MENTOR-COACH-THERAPISTS? 

I'll save that for another post

 
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